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Refund Policy and Guarantee


We offer a no-quibbles 24 month guarantee on DVDs. Should your disc become damaged, simply return it to us and we shall send a replacement free of charge.

Cancellation and Refund Policy

As previews are available for all our products any refund will only be considered exceptionally and at our discretion if an application is made in writing to ThomasMansfield LLP Solicitors, Ground Floor, Christopher Wren Yard, 119 High Street, Croydon, Surrey CR0 1QG or within 14 days of receipt of order stating the reason why a refund is sought.

Refunds will not be given if any of the training materials have been used.

All DVDs are covered by our 24 month guarantee. In the event of damage, please contact us to request a replacement.

Client Testimonials

"I am very satisfied with Thomas Mansfield’s service. Every case they’ve handled for us has turned out to have a satisfactory outcome. They’re practical. They can assist behind the scenes with letters to employees etc, in fact often people don’t even realise we’re using lawyers, so they help us to avoid big conflicts later on by doing things properly at the time. Neill [at Thomas Mansfield] is very responsive – it’s almost as if the firm has grown in size but it still treats us as one of its original clients, and we’re dealt with great care."

Gerard Oates, Arcadia Group