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Refund Policy and Guarantee

Guarantee

We offer a no-quibbles 24 month guarantee on DVDs. Should your disc become damaged, simply return it to us and we shall send a replacement free of charge.

Cancellation and Refund Policy

As previews are available for all our products any refund will only be considered exceptionally and at our discretion if an application is made in writing to ThomasMansfield LLP Solicitors, Ground Floor, Christopher Wren Yard, 119 High Street, Croydon, Surrey CR0 1QG or info@thomasmansfield.com within 14 days of receipt of order stating the reason why a refund is sought.

Refunds will not be given if any of the training materials have been used.

All DVDs are covered by our 24 month guarantee. In the event of damage, please contact us to request a replacement.

Client Testimonials

"I am very satisfied [with Thomas Mansfield]. It goes back to the need for practical solutions. When I talk to them they will go back to the law and how it’s interpreted and give us practical feedback on making valuable judgements for our business. A lot of the time you’re trying to define exposure and risk, and a lot of solicitors will say ‘it can be this or this or this’. It’s hard to get a really good, clear assessment of your risk. That’s not the case at Thomas Mansfield. The fact that Neill’s dealt with so many cases has given us the confidence in his judgement of the risks we face. They’re very proactive; they come back to me quickly; they’re very approachable; they’re contactable out of office hours – that’s very useful when some of these issues come up quickly or you have to deal with them quickly. And their follow-through’s good; we get a timely response and timely solutions."

Terry Sullivan, BCM Construction