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Refund Policy and Guarantee

Guarantee

We offer a no-quibbles 24 month guarantee on DVDs. Should your disc become damaged, simply return it to us and we shall send a replacement free of charge.

Cancellation and Refund Policy

As previews are available for all our products any refund will only be considered exceptionally and at our discretion if an application is made in writing to ThomasMansfield LLP Solicitors, Ground Floor, Christopher Wren Yard, 119 High Street, Croydon, Surrey CR0 1QG or info@thomasmansfield.com within 14 days of receipt of order stating the reason why a refund is sought.

Refunds will not be given if any of the training materials have been used.

All DVDs are covered by our 24 month guarantee. In the event of damage, please contact us to request a replacement.

Client Testimonials

"I think they [Thomas Mansfield] come across as very professional. It’s about the depth of knowledge and the support they can offer; they have a good paperwork system and give good practical advice. The thing I’d say is that, some other firms sound great on the tin but you’ve got to ask yourself do they actually deliver the goods? Their advice is always good. They’re easy to speak to; you never get the feeling you’re talking to prima donnas or arrogant people who aren’t interested. They have even called me back proactively saying ‘thinking about it why don’t you do, this?’ I haven’t had much need for help but when I have they are easy to reach - contactability is good, the advice is practical and the individuals are people we’re comfortable with and inspire confidence."

Stuart Guinea, Plane Catering Ltd