We received an excellent, friendly and efficient service. The complexities of the issues were grasped quickly and addressed robustly, resulting in a very positive outcome for our organisation
When a dispute arises I am able to contact a solicitor and get the advice that I need quickly. I am extremely satisfied with the advice that I get and feel more confident when handling a complex employment law situation. I would not hesitate in recommending ThomasMansfield, and, indeed have done on a few occasions
The Lawyers4Work scheme gives us peace of mind when we have to deal with any kind of employment query. They are quick to respond and give clear advice. They have saved us a great deal of time and money in dealing with our employees. Their scheme is good value for money and the service is excellent. Their approach is flexible and they are extremely client focused and proactive. I would not hesitate in recommending ThomasMansfield to other companies considering using their services.
We receive a very personal service from Thomas Mansfield – unlike other personnel advisers/companies we are given a dedicated solicitor who we work directly with. This proves to be very successful and as a result the advice we are given is very consistent. Overall we are extremely satisfied, hence utilising the service over the last 3 years! We take regular advice on all aspects of personnel law and whilst dealing with Thomas Mansfield we are updated on current statutes and legal requirements.
I cannot recommend enough Thomas Mansfield and the importance of employment Law insurance, a full supportive legal advice team with HR assistance. This is so critical, especially for small businesses like ourselves, especially in such uncertain economical times, when employment law advice, and health and safety, is at its highest demand. I was given my own direct contact at Thomas Mansfield, that was there to help and assist me personally all the way, even in out of work hours. She became my mentor, during a low time, of an unfortunate employment matter.
My experience with Thomas Mansfield has been across two areas. The first is in a learning and development capacity where I found the seminars and material very informative. The delivery of the subject matter made absorbing legislative changes easier than it would normally have been. The second is in the use of the legal advice service. This was successful because Thomas Mansfield is ‘user friendly’. Advice is delivered with a good understanding of the business pressures. I was and am happy with the service I receive.
I would like to say that having dealt with Thomas Mansfield on two occasions I have found Kirsty to be informed, very helpful and very efficient. I would have no hesitation (in fact I have) in recommending your company to others who require help on employee/employer issues.
I am very satisfied with Thomas Mansfield’s service. Every case they’ve handled for us has turned out to have a satisfactory outcome. They’re practical. They can assist behind the scenes with letters to employees etc, in fact often people don’t even realise we’re using lawyers, so they help us to avoid big conflicts later on by doing things properly at the time. Neill [at Thomas Mansfield] is very responsive – it’s almost as if the firm has grown in size but it still treats us as one of its original clients, and we’re dealt with great care.
I am very satisfied [with Thomas Mansfield]. It goes back to the need for practical solutions. When I talk to them they will go back to the law and how it’s interpreted and give us practical feedback on making valuable judgements for our business. A lot of the time you’re trying to define exposure and risk, and a lot of solicitors will say ‘it can be this or this or this’. It’s hard to get a really good, clear assessment of your risk. That’s not the case at Thomas Mansfield. The fact that Neill’s dealt with so many cases has given us the confidence in his judgement of the risks we face. They’re very proactive; they come back to me quickly; they’re very approachable; they’re contactable out of office hours – that’s very useful when some of these issues come up quickly or you have to deal with them quickly. And their follow-through’s good; we get a timely response and timely solutions.
I think they [Thomas Mansfield] come across as very professional. It’s about the depth of knowledge and the support they can offer; they have a good paperwork system and give good practical advice. The thing I’d say is that, some other firms sound great on the tin but you’ve got to ask yourself do they actually deliver the goods? Their advice is always good. They’re easy to speak to; you never get the feeling you’re talking to prima donnas or arrogant people who aren’t interested. They have even called me back proactively saying ‘thinking about it why don’t you do, this?’ I haven’t had much need for help but when I have they are easy to reach – contactability is good, the advice is practical and the individuals are people we’re comfortable with and inspire confidence.