“I am very satisfied [with Thomas Mansfield]. It goes back to the need for practical solutions. When I talk to them they will go back to the law and how it’s interpreted and give us practical feedback on making valuable judgements for our business. A lot of the time you’re trying to define exposure and risk, and a lot of solicitors will say ‘it can be this or this or this’. It’s hard to get a really good, clear assessment of your risk. That’s not the case at Thomas Mansfield. The fact that Neill’s dealt with so many cases has given us the confidence in his judgement of the risks we face. They’re very proactive; they come back to me quickly; they’re very approachable; they’re contactable out of office hours – that’s very useful when some of these issues come up quickly or you have to deal with them quickly. And their follow-through’s good; we get a timely response and timely solutions.”